-As is the nature of digital goods there are no refunds once a sale is completed. If a duplicate item was purchased we can exchange for a design of equal or lesser value.
-All designs are copyright protected and no selling, sharing, trading, or distributing of files is allowed.
-You may sell any items made with these designs as long as you do not in anyway share or sell the digital files.
-All photos are copyright protected. Please do not take these photos and use them as your own on listings or for promotional purposes without permission.
-You may edit and alter designs with the understanding that doing so may affect the quality of the final stitch out. The quality of the design is not guaranteed once files have been altered by the buyer. You may not resell, share, trade, or distribute any edited files.
- As there are hundreds of types of embroidery machines, various computer operating systems, etc, I am not able to provide technical support for your computer OR your machine. It is the buyer's responsibility to know how to operate their machine and how to transfer files to your machine. There are many useful resources to be found for specific machines and computers available on YouTube and linked on Google. We also have an active Facebook group with members who have experience with many machines. You can join us here: https://www.facebook.com/groups/nosypepperemb
- I will do my best to assist when I can; if you have questions feel free to contact me using the "Contact Us" button found on the right side of this page. Emails will be replied to within 2 business days; usually much sooner.